Terms of Service

1. Acceptance of Terms

By accessing, installing, or using ERLC Aid, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and ERLC Aid.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Eligibility

To use ERLC Aid, you must meet the following eligibility requirements:

• You must be at least 13 years of age, or the minimum age required by Discord in your jurisdiction, whichever is higher.
• You must have a valid Discord account in good standing.
• You must comply with all applicable laws and regulations in your jurisdiction.
• You must not be prohibited from using the Service under any applicable laws or previous bans.

By using the Service, you represent and warrant that you meet all of these eligibility requirements. If you do not meet these requirements, you are not authorized to use the Service.

3. Service Description

ERLC Aid is a Discord bot designed to enhance management and functionality for Emergency Response: Liberty County (ER:LC) communities. Our Service includes, but is not limited to:

• ER:LC API integration for real-time game data
• Staff promotion and demotion management systems
• Strike tracking and disciplinary management
• Staff activity monitoring and reporting
• Shift management with clock-in/clock-out functionality
• Server moderation and utility commands
• Dashboard and web-based management interface

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice. We are not liable for any modification, suspension, or discontinuation of the Service.

4. User Accounts and Registration

To access certain features of ERLC Aid, you may be required to authenticate using your Discord account. By connecting your Discord account:

• You authorize us to access certain information from your Discord account as described in our Privacy Policy.
• You are responsible for maintaining the security and confidentiality of your account credentials.
• You agree to notify us immediately of any unauthorized access or security breach.
• You are solely responsible for all activities that occur under your account.

We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion without prior notice or liability.

5. User Conduct and Responsibilities

When using ERLC Aid, you agree to conduct yourself in accordance with all applicable laws and these Terms. You agree to:

• Use the Service only for lawful purposes and in accordance with these Terms.
• Comply with Discord's Terms of Service and Community Guidelines.
• Comply with Roblox's Terms of Service and Community Standards.
• Respect the rights and dignity of other users and community members.
• Provide accurate, current, and complete information when using the Service.
• Not interfere with or disrupt the Service or servers connected to the Service.
• Report any bugs, exploits, or security vulnerabilities to us promptly.

6. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Abuse and Harassment: Harassing, threatening, bullying, or intimidating other users.
• Spam and Flooding: Sending unsolicited messages, flooding channels, or otherwise abusing bot commands.
• Exploitation: Attempting to exploit bugs, glitches, or vulnerabilities in the Service for personal gain.
• Unauthorized Access: Attempting to access, modify, or interfere with the Service, servers, or systems without authorization.
• Impersonation: Impersonating ERLC Aid staff, other users, or any person or entity.
• Malicious Code: Transmitting viruses, malware, or any other malicious code that may damage the Service or other users' systems.
• Automated Access: Using bots, scripts, or other automated means to access the Service (except as explicitly permitted by the bot's functionality).
• Data Mining: Scraping, harvesting, or collecting data from the Service without authorization.
• Reverse Engineering: Attempting to reverse engineer, decompile, or disassemble any aspect of the Service.
• Illegal Activities: Using the Service to engage in or promote illegal activities.
• False Information: Providing false or misleading information when using the Service.
• Account Sharing: Sharing your account credentials or allowing others to access your account.

Violation of these prohibitions may result in immediate termination of your access to the Service and potential legal action.

7. User Content

Our Service may allow you to submit, post, or transmit content, including but not limited to text, images, and commands ("User Content"). By submitting User Content, you:

• Retain all ownership rights to your User Content.
• Grant ERLC Aid a worldwide, non-exclusive, royalty-free license to use, store, display, and process your User Content solely for the purpose of providing and improving the Service.
• Represent and warrant that you own or have the necessary rights to submit the User Content.
• Represent that your User Content does not violate any third-party rights or applicable laws.

We reserve the right (but have no obligation) to review, monitor, or remove User Content that violates these Terms or is otherwise objectionable. We do not endorse any User Content and are not responsible for User Content posted by users.

8. Intellectual Property Rights

The Service and all of its original content, features, and functionality are owned by ERLC Aid and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service, nor may you reverse engineer or attempt to extract the source code of the Service, unless expressly permitted by law or with our written consent.

The ERLC Aid name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of ERLC Aid. You may not use such marks without our prior written permission.

ERLC Aid is not affiliated with, endorsed by, or sponsored by Roblox Corporation, Emergency Response: Liberty County, or Discord Inc. All trademarks and service marks of third parties are the property of their respective owners.

9. Premium Features and Payment

ERLC Aid may offer premium features or subscription services in the future. When premium features become available:

• Payment: You agree to pay all fees associated with premium features according to the pricing and payment terms presented to you.
• Billing: Premium subscriptions will be billed on a recurring basis according to your selected billing cycle.
• Automatic Renewal: Your subscription will automatically renew unless you cancel before the renewal date.
• No Refunds: All payments are non-refundable except as required by law or as explicitly stated in our refund policy.
• Price Changes: We reserve the right to change pricing for premium features with advance notice.
• Cancellation: You may cancel your subscription at any time, but no refunds will be provided for unused time.

We use third-party payment processors to handle transactions. By providing payment information, you agree to the terms and privacy policies of these payment processors.

10. Modifications to Service

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice, for any reason. This includes:

• Adding, removing, or modifying features and functionality
• Changing command syntax or bot behavior
• Implementing new limitations or requirements
• Performing maintenance or updates
• Responding to technical or security issues

We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

11. Termination and Suspension

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:

• Breach of these Terms
• Violation of applicable laws or regulations
• Fraudulent, abusive, or illegal activity
• Request by law enforcement or government agencies
• Extended periods of inactivity
• At our sole discretion for any other reason

You may terminate your use of the Service at any time by discontinuing use and removing the bot from your Discord server. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Upon termination, your right to use the Service will immediately cease. We reserve the right to delete your data in accordance with our data retention policies.

12. Disclaimers and Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by law, ERLC Aid disclaims all warranties, express or implied, including but not limited to:

• Warranties of merchantability and fitness for a particular purpose
• Warranties of non-infringement
• Warranties regarding the accuracy, reliability, or availability of the Service
• Warranties that the Service will be uninterrupted, secure, or error-free
• Warranties that defects will be corrected
• Warranties regarding the quality of any products, services, or information obtained through the Service

We do not warrant that the Service will meet your requirements or that it will be compatible with your systems. We make no guarantees regarding:

• The accuracy or completeness of data obtained from third-party APIs (Discord, ER:LC, Roblox)
• The availability of third-party services we integrate with
• The prevention of data loss or system interruptions
• Protection against unauthorized access or security breaches

You acknowledge that you use the Service at your own risk. Any material downloaded or obtained through the Service is accessed at your own discretion and risk.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ERLC AID SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

This limitation applies regardless of the legal theory on which your claim is based, including breach of contract, breach of warranty, tort (including negligence), product liability, or any other legal theory, and whether or not we have been informed of the possibility of such damage.

In no event shall our total liability to you for all damages exceed the amount you paid to us in the twelve (12) months prior to the event giving rise to the liability, or $100 USD, whichever is greater.

This limitation of liability shall apply to the fullest extent permitted by law, including but not limited to:

• Errors, mistakes, or inaccuracies in the Service
• Personal injury or property damage resulting from use of the Service
• Unauthorized access to or use of our servers or any personal information stored therein
• Interruption or cessation of the Service
• Bugs, viruses, or other harmful components transmitted through the Service
• Loss of data, profits, or business opportunities
• Actions or inactions of third parties

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

14. Indemnification

You agree to defend, indemnify, and hold harmless ERLC Aid and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms or any applicable laws or regulations
• Your use or misuse of the Service
• Your User Content or any content you submit, post, or transmit through the Service
• Your violation of any rights of another person or entity
• Your breach of any representations or warranties made herein
• Any dispute between you and other users of the Service

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

15. Third-Party Services

ERLC Aid integrates with and relies on various third-party services, including but not limited to:

• Discord: For bot hosting and user authentication
• Emergency Response: Liberty County API: For game data and integration
• Roblox: For player information and game integration
• Vercel: For website hosting
• Cloudflare: For content delivery and security
• Amazon Web Services (AWS): For cloud infrastructure

Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for:

• The availability, accuracy, or reliability of third-party services
• The content, products, or services provided by third parties
• Any changes or discontinuation of third-party services
• The privacy practices of third-party services

We may display links to third-party websites or services. We do not endorse or assume responsibility for any third-party sites or services. Your interactions with third parties are solely between you and the third party.

If any third-party service becomes unavailable or changes in a way that affects our Service, we reserve the right to modify or discontinue affected features without liability.

16. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Service, you consent to our collection and use of your information as described in the Privacy Policy. Key points include:

• We collect Discord user IDs, usernames, and server information
• We store command history for a minimum of 90 days
• We use analytics to track website traffic
• We do not store chat logs
• We may share data with third-party service providers as necessary to operate the Service

Please review our Privacy Policy carefully to understand our data practices. If you do not agree with our Privacy Policy, you should not use the Service.

17. DMCA and Copyright Policy

We respect the intellectual property rights of others and expect our users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement through our Service, please provide our Copyright Agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the infringing material and information reasonably sufficient to permit us to locate it
• Your contact information (address, telephone number, email)
• A statement that you have a good faith belief that use of the material is not authorized
• A statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner

Copyright notices should be sent to: support@erlcaid.xyz

We may terminate the accounts of users who are repeat infringers of intellectual property rights.

18. Dispute Resolution

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Most disputes can be resolved informally. Before filing a formal legal action, you agree to contact us at support@erlcaid.xyz to attempt to resolve the dispute. We will attempt to resolve the dispute informally by contacting you via email or Discord.

If we cannot resolve the dispute within sixty (60) days, either party may pursue formal legal action.

Arbitration Agreement: For any dispute that cannot be resolved informally, you and ERLC Aid agree to resolve the dispute through binding arbitration rather than in court, except that either party may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

Class Action Waiver: You and ERLC Aid agree that any proceedings to resolve disputes will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Some jurisdictions do not allow arbitration agreements or class action waivers. If you are located in such a jurisdiction, this section may not apply to you.

19. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of law provisions.

You agree that any legal action or proceeding arising out of or relating to these Terms or the Service shall be filed exclusively in the state or federal courts located in New Mexico, and you hereby consent and submit to the personal jurisdiction of such courts.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

20. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will:

• Update the "Last Updated" date at the top of these Terms
• Notify you through the Service, via email, or through our Discord server
• Provide you with at least 30 days' notice before the changes take effect (for material changes)

Your continued use of the Service after any changes to these Terms constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Service.

It is your responsibility to check these Terms periodically for changes. We will indicate the date these Terms were last revised at the top of the page.

21. Contact Information

If you have any questions, concerns, or complaints about these Terms, please contact us at:

22. Miscellaneous Provisions

22.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and ERLC Aid regarding the Service and supersede all prior agreements and understandings, whether written or oral.

22.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

22.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by an authorized representative of ERLC Aid.

22.4 Assignment

You may not assign or transfer these Terms or your rights hereunder, in whole or in part, without our prior written consent. We may assign these Terms at any time without notice or consent.

22.5 No Agency

No agency, partnership, joint venture, or employment relationship is created as a result of these Terms, and neither party has any authority to bind the other in any respect.

22.6 Force Majeure

We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

22.7 Export Controls

The Service may be subject to export control laws and regulations. You agree to comply with all applicable export and import control laws and regulations in your use of the Service.

22.8 Survival

All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, limitations of liability, and dispute resolution provisions.

22.9 Interpretation

The section headings in these Terms are for convenience only and have no legal or contractual effect. The word "including" means "including without limitation."

22.10 Language

These Terms are provided in English. Any translations are provided for convenience only. In the event of any conflict between the English version and a translated version, the English version shall prevail.